FREQUENTLY ASKED QUESTIONS / FAQ'S

Here you will find some frequently asked questions answered.
If your questions is not among them please sent us an email.

Q.   Is VAT included in the price?

A.   As long as you purchase your item within the European Union (participating in Schengen) and the delivery-address will be within the European Union (Schengen) the VAT of 21% is included in the price shown by each item (shown on your shopping card). Purchases outside the European Union (non-participating in Schengen) will lack the VAT of 21%. Customs of each invdividual destignation country will add their applicable VAT.

Q. Which countries participate within Schengen (European Economic Area)?

A. The European Economic Area (EEA) includes: Belgium, Bulgaria, Cyprus, Denmark, Germany, Estonia, Finland, France, Greece, Hungary, Ireland, Iceland, Italy, Croatia, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Austria, Poland, Portugal, Romania, Slovenia, Slovakia, Spain, Czech Republic and Sweden. Purchases within the Europe-single-market called the 'European Economic Area' include the Dutch VAT of 21%. All purchases outside the EEA have VAT exemption.

Q. Who are the people behind Santaoriginals.com?
A. That will be the renowned art gallery of The Inna Kaufman Gallery; based and active since 1990 in Amsterdam, The Netherlands. In 2023 the people behind this art gallery started - thanks and through their international connections in the art world - this division in the shape of this website is to sell worldwide handsculpted and handpainted wooden sculptures by the best artists they could find.